Privacy Policy

At Pony Express Entertainment, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website, book our services, or communicate with us.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and event details provided during booking or inquiries.
Payment Information: Credit card details or other payment information (processed securely through our payment gateway).
Website Usage Data: IP address, browser type, device information, and pages visited (collected through cookies and analytics tools).

How We Use Your Information

We use your information to:

Process bookings and provide our services.
Communicate with you about your event, updates, or inquiries.
Improve our website, services, and customer experience.
Send promotional offers, newsletters, or updates (only with your consent).

How We Protect Your Information

We use secure servers and encryption to protect your data.
Payment information is processed through a secure payment gateway and is not stored on our systems.
Access to your personal information is restricted to authorized personnel only.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted partners who assist us in delivering our services (e.g., payment processors).
Legal Requirements: When required by law or to protect our rights, safety, or property.

Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of receiving promotional emails (use the unsubscribe link in our emails).
Request a copy of the data we hold about you.

To exercise these rights, please contact us at ponyexpressentertainment@gmail.com.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and collect usage data. You can disable cookies in your browser settings, but this may affect website functionality.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: ponyexpressentertainment@gmail.com
📞 Phone: 929-256-5056

Thank you for trusting Pony Express Entertainment with your celebrations!